After a disruption or emergency occurs, it’s tempting to suspend some routine protocols, procedures and standards to recover as quickly as possible. It is often prudent and effective to do so but recovery teams should be mindful that cutting the wrong corners can increase risk, worsen the situation and increase recovery time.
The extreme pressure to “just get it done” may lead to things being done or not done that no one would normally consider prudent.
What things should you avoid during recovery? Anyone who has worked through a recovery will recognize at least a few of the items below, but all should be actively addressed.
Even when well-intentioned, the situation, group dynamics and leadership styles may lead to critical actions being unwisely set aside. It’s vital that recovery plans include steps and protocols to avoid cutting the wrong corners.
Luck and quick thinking are great in all aspects of life, but they aren’t business recovery strategies or risk mitigations. A near miss event should be treated very seriously, not as a success, and as a warning to bolster training, revise business recovery plans and implement additional risk mitigations.
The most serious risk to your organization isn’t malware, supply chain disruption, pandemic or any other event. Ironically, your biggest risk is your inability to adequately recover from multiple simultaneous disruptions. In the past few years, business and society have adapted to various ‘new normals’, and one of those is disruptions layered one on another and another.